Complaints

Rubber Compounds

Should you nevertheless have reason to complain, please supply the following information when contacting us:

  • Compound no.
  • Batch no.
  • Date of expiry
  • Reason for complaint
  • Expected/previous condition

In order to be able to analyse and remedy the fault quickly, we would like to ask you to send us samples of the compound (approx. 200 g) to the following address:

PHOENIX Compounding Technology GmbH
Sales Department
Hannoversche Straße 100
21079 Hamburg
Germany

PHOENIX Compounding Technology GmbH
Sales Department
Eisenacher Landstraße 70
99880 Waltershausen
Germany

Complaints